Rockhampton Events

March 2010

Wednesday 10 March 2010
Robust Conversations
Incorporating the launch of the 2010 AIM Rockhampton Management Excellence Awards SOLD OUT

It's a fact - robust conversations won't always be comfortable but they should be fruitful… and having robust conversations at work is a fact of life for resilient managers. Learn how to approach robust conversations, build resilience and communicate with clarity and impact.

Read More | Call 1300 882 895 | SOLD OUT

Thursday 25 March 2010
AIM on Site - "Leadership Development"

The next installment of AIM's popular On Site series is dedicated to leadership development in the Central Queensland Health District and will be hosted by Queensland Health Executive Director and finalist in the 2010 Management Excellence Awards – Rockhampton, Christine Mummery

Read More | Call 1300 882 895 or Book Online

April 2010

Wednesday 14 April 2010
Customer Complaints- Gifts or Hindrances?

Customer complaints can be seen as either gifts or as hindrances to conducting business.  The way that management views complaints has a profound impact on staff approaches to the handling of complaints.  Join guest speaker Rosemarie Price, Manager Customer Response & Improvement for Ergon Energy at the second Breakfast Series event for 2010

Read More | Call 1300 882 895 or Book Online

May 2010

Wednesday 26 May 2010
Take your staff FISHing with the original 'Big Tuna' Steve Lundin

The world-renowned author of the FISH! series of books, Stephen Lundin, is returning to Rockhampton to educate a new following of managers about the art of creating fun in the workplace.

Read More | Call 1300 882 895 or Book Online

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